Focus on Speed, Empathy, Convenience. For organizations to improve their overall customer experience (CX), they must focus on how they engage with their customers, by listening […]
Benefit from Quick ROI Using UC or Microsoft Teams Even before the pandemic impacted organizations around the globe, successful companies were focused on enabling their employees […]
Talk to Unlock It is a given that for Financial Services Institutions (FI) and Credit Unions (CU), the client/member experience drives everything that they do. New approaches on […]
The battle for the best client/member experience is already underway and Financial Services (FSI’s) and Credit Unions must have a firm handle on it to ensure […]
There are significant financial, operational and technical advantages that lead organisations to migrate their contact centre to the cloud. Interestingly, the reasons for moving to the […]
The Power of Moving Forward Faster with Agility, Flexibility, and Responsiveness Investment Firms, Insurance Companies, and Financial Services organizations including Credit Unions (FSI’s for short) are typically […]
Voxtron Middle East is delighted to announce that we have secured yet another Microsoft Gold Partner Accreditation for Application Integration and Application Development. Only the top […]
The most significant question facing organizations today is what technology can best support their agents – regardless of whether they are deployed in an office, located […]
Video banking has been making waves in the financial services industry in the last few years, with more and more institutions adopting the software needed to provide this service to their customers.