Build strong customer loyalty with seamless customer communications
Voxtron’s IRIS Enterprise Messaging Platform is a unified and advanced mobile synchronization and messaging platform that enables businesses across market segments to interact and collaborate more effectively. Our Enterprise Messaging platform comes with advanced mobile synchronization features for secure email access, instant messaging, calendar, contact, and task management. It ensures safe storage of all communication, including emails, appointments, files, and attachments in an easily searchable archive.
Security features include inbound and outbound message encryption, anti-virus, anti-spam, cybercrime prevention, DDOS protection, porn filtering, and agent protection. This platform also provides a single interface for team members to connect through real-time chat, exchange files, and track project changes. Designed with intuitive interactive real-time dialog and dynamic file sharing options, it supports topic-driven, project-based, and team-oriented discussions. Teams can collaborate and co-edit Word, PowerPoint, Excel, and ODF documents through this platform.
Enhance customer engagement and meet all your SMS needs through the IRIS SMS gateway featuring Sender ID support, character encoding, message concatenation, local domicile-based delivery, and support for registered content. Throughput, API approval, and message-queuing are also included in our standard and customizable dashboard and reports.
Employ this platform to send high-volume SMS messages at peak throughput across market segments for the following purposes:
Send fraud warnings, withdrawal notifications, and credit card payment reminders.
Send appointment reminders and/or prescription notifications to patients.
Track the progress of goods from the warehouse to the customer’s door.
Share flight and taxi information.
Easy to Use
It offers Seamless interface with a dashboard control to help you in handling things easily.
IRIS lets you interact with the customers on their preferred platform.
With multiple servers in place, the system automatically manages load without disturbing the process.
How IRIS can help you?
Using WhatsApp Business API, enable your service team to easily manage communications happening through WhatsApp.
Nowadays, social media plays a crucial role in communication. With the social media integration module of IRIS, reach a large amount of audience with just a click.
IRIS chatbot can helps you to tackle a thousand chats at the same time, freeing up your agents to work on difficult cases.
Communicate with your customers through bulk email marketing campaigns or respond to user-initiated requests. You can also automate the process with predefined conditions.
Grab the attention of your customers via SMS. The feature allows you to send SMS with dynamic content and automate the process with specific rules and triggers.
Inform your customers about the latest events with automated web/mobile push notifications with IRIS.
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