About Us
Customer Experience Management Platform to help businesses enrich customer interactions
About Us
Who We Are
Comprehensive Customer Engagement Solutions Provider
Voxtron Middle East (VME) is based in Dubai , U.A.E and has offices/affiliates in Qatar, India, Germany, Austria, Belgium, Italy, Turkey, Tunisia, Hong Kong, Portugal and Thailand.
Voxtron has been driving business growth for over a decade through exceptional customer experiences. At our core, we are an innovative systems integrator with a broad range of CXM platforms, including Customer Service and Engagement, Cloud Contact Center, and Customer Relationship Management, all enhanced by Cognitive and Generative AI.
Headquartered in Dubai, UAE, Voxtron is a leading provider of advanced customer experience and optimization solutions across the Middle East. We empower enterprises with fully-featured, cost-effective, high-quality customer interaction solutions enabled by our strategic partnerships with industry leaders like Enghouse Interactive, Odoo, Microsoft, and Sage. Moro Hub, our cloud partner, is a government-backed service provider operating one of the region’s top data centers. Our AI partner, Kore.ai, is a global leader in advanced AI technology. Our commitment to superior customer solutions is highlighted by our achievements as an Odoo Partner and Microsoft Gold Partner.
Our comprehensive product portfolio equips organizations to create transformative customer experiences. It includes omnichannel cloud contact centers, CRM and ERP solutions, workforce optimization suites, chatbots, conversational AI solutions, and enterprise complaint and feedback management systems. These solutions enrich customer engagement, improve business processes, optimize workflows, reduce operational costs, and drive better business outcomes.
Since 2010, Voxtron has established a strong presence in Dubai, Qatar, and India, with strategically positioned offices across these regions. With a clientele of over 250 in the Middle East, Voxtron continues to deliver best-in-class customer experience and optimization solutions.
Brand
Loyalty
Enhance brand loyalty and company reputation using cutting-edge contact center solutions
Customer Experience
Provide comprehensive Customer Experience Management Platform to understand customer needs and expectations in a better way
Client Retention
Retain your customers by engaging them at the right time with right questions
What we do
Analyze your current system and implement the right one for the right outcome.
We engineer and implement customer engagement solutions or customer interaction optimization solutions to bring your business on the right path. The solutions offered are Omnichannel contact center, Self-service applications, CRM solutions, attendant operator consoles, Workforce optimization suite, Social Media monitoring, etc.
These solutions will be specifically tuned to match your organizational structure and work pattern and thus help to enrich customer interactions, improve business processes, and optimize the workforce to enhance loyalty, increase revenue, mitigate risk, and manage operational costs.
Our Team
It’s all about employing the right person
Each and every one of our employees represents the spirit of our company: driven, committed, and passionate about their work.
Our people are carefully chosen, highly skilled and meticulously trained. We go to great lengths to identify self-starters with diverse experience and skill sets to produce not just an effective workforce, but a well-rounded, talented and complementary team. We are committed to quality, professionalism and ethical standards in everything we do.
Our Executive Members
Careers
Our Team Is Growing
Expand your horizons and discover new possibilities at Voxtron. We welcome talented and motivated individuals to join our team and be a part of our journey.
