About Us
Customer Experience Management Platform to help businesses enrich customer interactions
Who We Are
Comprehensive Customer Engagement Solutions Provider
Voxtron Middle East (VME) is based in Dubai , U.A.E and has offices/affiliates in Qatar, India, Germany, Austria, Belgium, Italy, Turkey, Tunisia, Hong Kong, Portugal and Thailand.
For over a decade, we have been providing affordable customer engagement optimization solutions in partnership with leading technology vendors such as Enghouse Interactive, Odoo, SAGE, Verint, Clarabridge, etc. This wide portfolio places us in a unique position to offer customers and partners a complete, fully-featured solutions.
Amongst the customers of Voxtron, there are large outsourced call centres and service providers, medium-sized and large companies, municipalities, bank and insurance companies, wholesale & retail companies etc.
Brand
Loyalty
Enhance brand loyalty and company reputation using cutting-edge contact center solutions
Customer Experience
Provide comprehensive Customer Experience Management Platform to understand customer needs and expectations in a better way
Client Retention
Retain your customers by engaging them at the right time with right questions
What we do
Analyze your current system and implement the right one for the right outcome.
We engineer and implement customer engagement solutions or customer interaction optimization solutions to bring your business on the right path. The solutions offered are Omnichannel contact center, Self-service applications, CRM solutions, attendant operator consoles, Workforce optimization suite, Social Media monitoring, etc.
These solutions will be specifically tuned to match your organizational structure and work pattern and thus help to enrich customer interactions, improve business processes, and optimize the workforce to enhance loyalty, increase revenue, mitigate risk, and manage operational costs.
Our Team
It’s all about employing the right person
Each and every one of our employees represents the spirit of our company: driven, committed, and passionate about their work.
Our people are carefully chosen, highly skilled and meticulously trained. We go to great lengths to identify self-starters with diverse experience and skill sets to produce not just an effective workforce, but a well-rounded, talented and complementary team. We are committed to quality, professionalism and ethical standards in everything we do.
Our Executive Members
Careers
Our Team Is Growing
Expand your horizons and discover new possibilities at Voxtron. We welcome talented and motivated individuals to join our team and be a part of our journey.