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  • 20+

    Years of Experience

  • 250+

    Regional Customers

  • 100+

    Contact Centres In U A E

  • 80%

    Client Retention

  • 10K+

    Global Customers

    • image

  • 20+

    Years of Experience

  • 250+

    Regional Customers

  • 100+

    Contact Centres In U A E

  • 80%

    Client Retention

  • 10K+

    Global Customers

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About Us

Voxtron, with its broad range of customer engagement solutions.

  • Brand Loyalty

    Enhance brand loyalty and company reputation

  • Customer Experience

    Understand customer needs and expectations in a better way

  • Client Retention

    Retain your customers by engaging them at the right time with right questions

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Our Platforms

Secure and easy to use software solutions that enhance your customer experience and engagement.

Communication Center

Integrable communication solution that provides the right service, at the right time, in the right way

Iris

A robust, highly scalable and easily integrable service platform ideal for staying connected with your customers and clients.

CRM Solutions

Straightforward, swift to deploy CRM system giving enterprise-wide access to customer information.

RPA

Automate your business processes to help spend quality time on customer engagement.

Irisbot

Elevate your customer experience with virtual assistants that simplify human and computer interactions.

Cx Engage

A powerful solution for interpreting customer feedback and customers engagement on their preferred channel.

Computer Telephony Integration

CTI connects client communications with company applications, including bill payment, service desk, and industry-specific systems.

CRM Integrations

CRM integration is an excellent way to improve your customer service while keeping expenses down

Seamless integration with your favorite softwares

Getting Stared is easy and workflows are integrated with where your employees are already working.

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Specializes in rendering the most reliable personalized, informed service.

Unsurpassable products, resources, knowledge and deployment skill to deliver the apt solution to suffice all the requirements.

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Omni Channel Inbound/Outbound

Ensure better customer experience by engaging with customers through any channel such as social media, voice, email…and SMS.

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Recording & Quality management

Our call recording solution allows you to analyze any interaction for better customer satisfaction and effective workforce… optimization.

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IRIS Engage

An exclusive live chat feature for business organizations to facilitate hassle-free customer interactions.

Latest Blogs

More to Explore

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26 September, 2023

Navigating the Pitfalls: What Causes CRM Implementation Failures

A good CRM can greatly improve how a business operates. It helps organize and automate tasks, giving management an advantage for better revenue predictability and faster growth. However, many people do not realize how complicated CRM implementation can be. What does a CRM Implementation involve? CRM implementation is a multi-faceted process. It involves various interrelated […]

Navigating the Pitfalls: What Causes CRM Implementation Failures

A good CRM can greatly improve how a business operates. It helps organize and automate tasks, giving management an advantage for better revenue predictability and faster growth. However, many people do not realize how complicated CRM implementation can be. What does a CRM Implementation involve? CRM implementation is a multi-faceted process. It involves various interrelated […]

26 September, 2023
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4 September, 2023

How do CCaaS Platforms Improve Customer Experiences?

In the past, contacting a traditional call center for assistance was a tedious task. It often involved lengthy waiting times and frequent call transfers between agents. However, the emergence of cloud technologies and AI brought a positive shift in this landscape. It paved the way for innovative solutions like CCaaS (Contact Center as a Service). […]

How do CCaaS Platforms Improve Customer Experiences?

In the past, contacting a traditional call center for assistance was a tedious task. It often involved lengthy waiting times and frequent call transfers between agents. However, the emergence of cloud technologies and AI brought a positive shift in this landscape. It paved the way for innovative solutions like CCaaS (Contact Center as a Service). […]

4 September, 2023
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30 August, 2023

CRM in Banking: Key Challenges, Advantages, and odoo-powered Solutions

Quality customer service is the cornerstone of banking success! Customers usually choose banks based on attractive interest rates, fast loan approvals, or exciting joining offers. But they stay with the same bank only if they consistently receive good service.An efficient CRM  Odoo powered enables banks to ensure the longevity of customer relationships. So, what is […]

CRM in Banking: Key Challenges, Advantages, and odoo-powered Solutions

Quality customer service is the cornerstone of banking success! Customers usually choose banks based on attractive interest rates, fast loan approvals, or exciting joining offers. But they stay with the same bank only if they consistently receive good service.An efficient CRM  Odoo powered enables banks to ensure the longevity of customer relationships. So, what is […]

30 August, 2023

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