Our Team Is Growing

Job Description:

We are seeking an experienced Product Consultant to join our team. The ideal candidate will have a strong background in the Contact Center and Chatbot products.

Responsibilities:

• Act as the subject matter expert for Contact Center and Chatbot products
• Develop and implement product strategies and roadmaps that align with the company's goals
• Collaborate with cross-functional teams to ensure the successful launch and adoption of new products
• Conduct market research to stay informed of industry trends and customer needs
• Provide pre-sales support and technical advice to prospects and customers
• Ensure that the product meets customer requirements and provides an exceptional customer experience
• Gather and prioritize product and customer requirements, and assist in defining the product vision
• Develop and maintain product documentation and training materials.

Requirements:

• Bachelor's degree in a relevant field
• 5+ years of experience in the Contact Center and Chatbot products
• Strong understanding of Contact Center and Chatbot technologies and their applications
• Excellent communication, collaboration, and presentation skills
• Ability to work in a fast-paced and dynamic environment.
• Experience with Agile development methodologies
• Strong analytical and problem-solving skills

   

We are looking to hire an experienced angularJS developer to join our dynamic team. As a lead developer, you will be responsible for creating a top-level coding base using Angular best practices. Job Responsibilities

• Design & Develop user interfaces using the AngularJS framework.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Work closely with web developers and backend engineers.
• Create high-performing, responsive, and interactive web applications.
• Building self-contained, reusable, and testable modules and components
• Ensuring a clear dependency chain, in terms of both application logic as well as file relationships
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Knowledge of NodeJS and ReactJS
• Experience with back-end technologies (Node.js, Express) is a plus.
• Strong proficiency in HTML, CSS3, and JavaScript
• Unit-test the code and debug the application.
• Create custom directives and components.
• Experience with Chatbot projects will be an added advantage.

Requirements

• Bachelor’s degree in computer science, computer engineering or similar.
• 2+ years of work experience as an angularJS developer.
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

Responsibilities: Conduct the Business Process Analysis and Prepare the Business Process study sheet Map the Business Processes to Odoo Application. Prepare Gap Analysis Document. Prepare the Model Prepare Functional Requirement Specification Document Conduct Go-Live Readiness Assessment Product Implementation Support service estimations for development tasks Create the technical design documents Do Customization of the product to meet the needs of the customer based on the FRD Conduct an Initial test of the developed functionality Do Function testing of the developed functionality with the Test Lead In case of upcoming customization requests during the deployment phase, perform the design and development tasks in accordance with the defined change request process Validate security Design and develop data models and database architecture Construct, install and test the database system Develop Data Migration Scripts & Execute Data Migration Execute UAT and manage feedback Train the Key users Conduct Status Meetings Report Project status to Steering Committee Candidate Profile : Odoo Certification Experience in Odoo ERP implementations Odoo ERP Techno-functional expertise. Odoo framework knowledge. Must have hands-on experience and sound knowledge in installing, coding, and adding custom modules in Odoo. Strong knowledge of Python and programming concepts along with PostgreSQL for data storage. Knowledge of Linux-flavored operating systems. Good verbal and written communication skills.

RESPONSIBILITIES

• Coordinate project management activities, resources, equipment, and information
• Break projects into doable actions and set timeframes
• Coordinate with clients to identify and define requirements, scope, and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that client's needs are met as projects evolve
• Help prepare budgets
• Analyse risks and opportunities
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Create and maintain comprehensive project documentation, plans, and reports
• Pay high attention to detail in all work.
• Quality, on-time delivery of agreed deliverables
• Ensure Quality of work for the team

REQUIREMENTS

• Proven work experience as a Project Manager or similar role Functional Knowledge in ERP / CRM Modules Experience in project management, from conception to delivery Solid organizational skills, including multitasking and time-management Strong client-facing and teamwork skills 4 TO 5 years of experience in Odoo ERP

RESUME TO: hrd@voxtronme.com

Key Responsibilities: • Manage the implementation of Contact Centre projects, ensuring that all tasks are completed on-time and within budget • Handle multiple projects across multiple customers simultaneously while requiring little or no oversight and/or direction • Assess solution specifications in light of customer requirements and recommend solution designs and changes that optimize value for both the customer and Voxtron Key Requirements: • Minimum of 1-2 years of experience in a Professional Services Implementation position • Contact Centre industry experience is a must. • Excellent verbal and written communication skills (English minimum) • Strong knowledge of contact center technology, IVR, ACD, VoIP, Unified Comms and Contact Centre practices • Working knowledge of CRM and Lead Management solutions (Salesforce/ Siebel/ Odoo/Sage etc) will be an added advantage • BE/BTech in a technical discipline or equivalent experience is required. Key Skills: • Must be an independent self-starter possessing excellent time management skills and be able to manage multiple implementation activities simultaneously • Ability to operate with minimal guidance; must be able to exercise sound judgment and decision making in challenging situations • Prioritize multiple responsibilities and deliver on commitments; must be comfortable working in a fast-paced, dynamic environment • Strong trouble shooting and problem-solving skills • Experience in supporting global customers in multiple geographies • Must be an expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients’ needs is imperative • Working knowledge on Networking, API, PBX, Dialer, ACD, CTI, VoIP, IVR and Call Center practices • Must be a strategic thinker; able to understand the ‘Big-Picture”; able to think quickly and adeptly while solving complex problems • Willing to work a schedule that supports customers in various GCC time zones RESUME TO: hrd@voxtronme.com

Looking for Dot Net Developers with 5+ Years of Experience.

• Responsible for Software product development using MVC, ASP.NET, C#, .NET framework & MS SQL Server
• Show a strong commitment to collaborative problem-solving, sophisticated design, and quality production.
• Make sure that assigned tasks are completed in compliance with high-quality standards and delivered within the agreed timeline
• Knowledge of Microsoft technology stack
• 5+ Years of experience in MVC, ASP.NET, C#, .NET framework, MS SQL Server
• Experience in Object-oriented design patterns

RESUME TO: hrd@voxtronme.com