Research reveals that patient experience is not determined by just the doctor or treatment. It depends on the overall interaction with the healthcare provider before, during, […]

Your Guide to Customer Interaction Solutions for Healthcare Good customer interaction solutions are critical to the success and growth of healthcare organizations. Today’s patients behave like […]

An In-Depth Guide to Enterprise Notifications In today’s business landscape, many modern enterprises rely on dispersed workforces to function. However, when employees connect remotely and stakeholders […]

How it improves business productivity? Customers are the backbone of any business, and delivering good customer service is critical to the success or downfall of a […]

Single-Sourced. Always Accessible. Ubiquitous Unified Communications.   Unified Communications. Contact Center Solutions delivered from the cloud “as a Service”… enables you to use these capabilities together across […]

Why agility is now at the heart of customer service success Over the past 20 years customer service strategy and management has transformed. When contact centres […]

Focus on Speed, Empathy, Convenience. For organizations to improve their overall customer experience (CX), they must focus on how they engage with their customers, by listening […]

Benefit from Quick ROI Using UC or Microsoft Teams Even before the pandemic impacted organizations around the globe, successful companies were focused on enabling their employees […]

Talk to Unlock It is a given that for Financial Services Institutions (FI) and Credit Unions (CU), the client/member experience drives everything that they do. New approaches on […]