Business Development Manager

3 - 4 Years Experience Full Time 1 Position


Business Development Manager for the Middle East region. 

Job Location: 


Job Type: 



IT – Software Services 

Functional Area:

Sales / Business Development 

Experience Required – Should have specialized experience in selling Contact Center Solutions, targeting the Middle east market, for 3 to 4 years.   

Desired Candidate Profile of Business Development Manager

  • Identify and prioritize target accounts within the contact center industry.
  • Conduct market research to understand industry trends, competitive landscape, and potential opportunities.
  • Generate leads through networking, cold calling, email campaigns, and other proactive outreach strategies.
  • Cultivate strong relationships with key decision-makers, influencers, and stakeholders within target accounts.
  • Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
  • Collaborating with sales and leadership to secure, retain, and grow accounts
  • Creating and maintaining a list/database of prospect clients; maintaining a database (CRM, Excel, etc.) of prospective client information
  • Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
  • Meeting all quotas for cold, active, and inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
  • Maintaining a pipeline of all sales administration using CRM software
  • Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans