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December 21, 2023
Published by admin on December 21, 2023
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  • Blogs

Flexible Technology Can Quickly Transform The Client/Member Experience.

The battle for the best client/member experience is already underway and Financial Services (FSI’s) and Credit Unions must have a firm handle on it to ensure […]
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December 21, 2023
Published by admin on December 21, 2023
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  • Blogs

What’s your reason for moving to the cloud?

There are significant financial, operational and technical advantages that lead organisations to migrate their contact centre to the cloud. Interestingly, the reasons for moving to the […]
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December 21, 2023
Published by admin on December 21, 2023
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A Game Plan for FSI’s and Credit Unions

The Power of Moving Forward Faster with Agility, Flexibility, and Responsiveness Investment Firms, Insurance Companies, and Financial Services organizations including Credit Unions (FSI’s for short) are typically […]
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December 21, 2023
Published by admin on December 21, 2023
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Voxtron secures Microsoft Gold partner accreditation

Voxtron Middle East is delighted to announce that we have secured yet another Microsoft Gold Partner Accreditation for Application Integration and Application Development. Only the top […]
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December 21, 2023
Published by admin on December 21, 2023
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  • Agent Excellence
  • AI & Automation

How to Empower and Increase Agent Engagement with AI

The most significant question facing organizations today is what technology can best support their agents – regardless of whether they are deployed in an office, located […]
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December 21, 2023
Published by admin on December 21, 2023
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Aptean partners with voxtron to increase presence in the Middle East

Alpharetta, GA, September 12, 2018 – Aptean, a leading global provider of mission-critical, industry-specific enterprise software solutions.
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December 21, 2023
Published by admin on December 21, 2023
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Video Banking and Security – How Information Stays Private

Video banking has been making waves in the financial services industry in the last few years, with more and more institutions adopting the software needed to provide this service to their customers.
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December 21, 2023
Published by admin on December 21, 2023
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Attracting Millennial Banking Customers With Video Conferencing

Millennials make up a larger portion of the U.S. population than baby boomers, according to the Census Bureau, so forming an effective millennial marketing strategy is vital.
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December 21, 2023
Published by admin on December 21, 2023
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  • CRM Solutions

Using CRM to Personalize the IVR Experience

Technology is now playing an important role in amplifying customer service. Interactive voice response systems (IVRs) is still the workhorse in the call centre
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