Specializes in rendering the most reliable personalized, informed service.
OUR PLATFORM
Omni Channel Inbound/Outbound
Ensure better customer experience by engaging with customers through any channel such as social media, voice, email…and SMS.
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Recording & Quality management
Our call recording solution allows you to analyze any interaction for better customer satisfaction and effective workforce… optimization.
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Auto Dialer
Accelerate sales with outbound calling systems by letting them make calls in an automated mode.
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Self Service
Provide online support to your customers without the need for initiating a communication with an employee of your… organization.
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Visual IVR
A menu driven web-based support experience to your customers, through Visual IVR solution provided by Voxtron
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Integrations
Advanced ready to deploy integrated solutions for better customer journey management and internal collaboration in a contact center.
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IRIS Engage
An exclusive live chat feature for business organizations to facilitate hassle-free customer interactions.
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IRISBOT
Elevate your customer experience with virtual assistants that simplify human and computer interactions.
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CRM For Insurance
Simple and easy to use CRM solution from Voxtron helps process a large amount of data much faster and accurately.
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CRM for Call Center
CRM solutions with call center integration helps agents to access the right information and knowledge about a customer’s history to improve the overall customer experience.
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CRM for Banking
A system for the banking and financial services industry to better manage and understand the customer needs.
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Social Engagement Platform
An all in one platform to manage customers through social media.
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