Microsoft Dynamic 365
Easy to manage cloud-based CRM solution that ensures better organization performance and productivity by collecting right kind of data and building strong customer relationships
A CRM solution helps manage your company’s interaction with customers and enhances customer relationships. Microsoft Dynamic 365 lets you enjoy combined features of both CRM and ERP systems by bringing it together. The solution makes the process of combining CRM, and ERP less time-consuming and ensures seamless connectivity between various departments in the organization.
Dynamic 365 allows users to integrate both Microsoft and third-party applications to customize workflows. Organizations can implement Dynamic 365 on their own servers, on the cloud with Microsoft, or get it managed by a Microsoft partner. Built-in AI, analytics, and perspective guidance help the organizations to make intelligent decisions, thus resulting in reduced cost and better efficiency and customer satisfaction.
With a much familiar office-like interface and extensive personalization option available, Microsoft Dynamic 365 proves to be more user friendly than any other solutions
With full-featured marketing automation features, Dynamic 365 lets you conduct marketing campaigns across multiple channels and provides inbuilt reports to calculate ROI
Real-time enterprise-grade CDP provides all the transactional, observational, and behavioral data about customers to agents, thus allowing quick issue resolution
Without the need of a developer, Dynamic 365 lets customer service teams create chat-bots that engage with customers to offer exceptional customer service
Leverage the power of AI to turn data into insights that helps in effective management and better decision making, thus resulting in improved customer satisfaction
Dynamic 365 leveraging the power of Microsoft Azure AI lets you deliver a personalized experience to your customers by engaging with them at the correct time with correct information
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