IRIS for Multi-Channel Notification
Multi-channel Outbound Communication enables a company to communicate efficiently and reliably any kind of information to its customers. Research has shown that proactive communication improves customer satisfaction and acceptance of a new product, service or technology.
For any kind of situation, such as payment reminders, confirmations, notifications, informative or entertainment alerts, and corporate CRM campaigns, proactively communicating with customers improves customer satisfaction, reduces inbound calls to the contact center, thus lowering operating costs.
Thursday, April 16, 2020
Thursday, April 9, 2020