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Helping businesses to enrich customer interactions

Who we are

Comprehensive Customer Engagement Solutions Provider

Voxtron Middle East (VME) is based in Dubai , U.A.E and has offices/affiliates in Qatar, India, Germany, Austria, Belgium, Italy, Turkey, Tunisia, Hong Kong, Portugal and Thailand.

For over a decade, we have been providing affordable customer engagement optimization solutions in partnership with leading technology vendors such as Enghouse interactive, SAGE, Verint, Clarabridge etc. This wide portfolio places us in a unique position to offer customers and partners a complete, fully-featured solutions.

Amongst the customers of Voxtron, there are large outsourced call centres and service providers, medium-sized and large companies, municipalities, bank and insurance companies, wholesale & retail companies etc.

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Brand Loyalty

Enhance brand loyalty and company reputation

Customer Experience

Understand customer needs and expectations in a better way

Client Retention

Retain your customers by engaging them at the right time with right questions

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  • 20+

    Years of Experience

  • 250+

    Regional Customers

  • 100+

    Contact Centres In U A E

  • 80%

    Client Retention

  • 10K+

    Global Customers

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  • 20+

    Years of Experience

  • 250+

    Regional Customers

  • 100+

    Contact Centres In U A E

  • 80%

    Client Retention

  • 10K+

    Global Customers

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What we do

We analyse your current system and implements the right one for the right outcome.

  • We engineer and implement customer engagement/interaction optimization solutions to bring your business into the right path. We provide solutions such as Omnichannel contact centre, Self-service applications, CRM solutions, attendant operator consoles, Workforce optimization suite, Social Media monitoring etc.

  • These solutions will be specifically tuned to match your organizational structure and work pattern and thus helps to enrich customer interactions, improve business processes, and optimize the workforces to enhance loyalty, increase revenue, mitigate risk, and manage operational costs.

Our Team

It’s all about employing the right person

Each and every one of our employees represents the spirit of our company: driven, committed, and passionate about their work.

Our people are carefully chosen, highly skilled and meticulously trained. We go to great lengths to identify self-starters with diverse experience and skill sets to produce not just an effective workforce, but a well-rounded, talented and complementary team. We have the Commitment to the highest quality, professionalism and ethical standards in everything we do.

Our Executive Members
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P.THOMAS
CEO
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PRAKASH V.
CTO
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SHYAM R.
DIRECTOR, PROJECTS
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SUNIL MENON
DIRECTOR, SALES
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GIREESH S
GENERAL MANAGER - Projects
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Careers

Our Team Is Growing

When you work on something you can are about with people you enjoy spending time with, its an amazing feeling

© 2021 Voxtron. All rights reserved.