Voxtron Middle East is delighted to announce that we have secured yet another Microsoft Gold Partner Accreditation for Application Integration and Application Development. Only the top […]
The most significant question facing organizations today is what technology can best support their agents – regardless of whether they are deployed in an office, located […]
Video banking has been making waves in the financial services industry in the last few years, with more and more institutions adopting the software needed to provide this service to their customers.
Millennials make up a larger portion of the U.S. population than baby boomers, according to the Census Bureau, so forming an effective millennial marketing strategy is vital.
Technology is now playing an important role in amplifying customer service. Interactive voice response systems (IVRs) is still the workhorse in the call centre