16 April, 2020
Video Banking and Security – How Information Stays Private
Video banking has been making waves in the financial services industry in the last few years, with more and more institutions adopting the software needed to provide this service to their customers.
9 April, 2020
Attracting Millennial Banking Customers With Video Conferencing
Millennials make up a larger portion of the U.S. population than baby boomers, according to the Census Bureau, so forming an effective millennial marketing strategy is vital.
30 March, 2020
Break Down Communication Barriers and Stay Connected.
Businesses are facing unprecedented challenges in how they market, sell, and stay connected during the ongoing COVID-19 outbreak.
20 November, 2019
5 Key factors of IVR for Customer Service
Consistent, easy, and efficient experiences are the key to customer satisfaction and loyalty. One of the most essential tools to achieve that is through an Inter voice response system.
29 July, 2019
New Chapter with RPA; Are you Ready to reap the benefits?
As we ramp up for a prosperous 2019, many are on the lookout for innovative new applications that can help them fine tune their organizations and improve business performance
13 June, 2019
Using CRM to Personalize the IVR Experience
Technology is now playing an important role in amplifying customer service. Interactive voice response systems (IVRs) is still the workhorse in the call centre