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Wednesday, February 21, 2018


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Remember that the Verint Systems Engage global customer conference takes place May 14 – 17, 2018 in Dallas, Texas—an interactive event designed to help customers and partners engage with industry peers and make the most of Verint solutions.

Did you have a chance to read the blog last month from Rob Lamoureux that highlighted the Engage customer awards and a call for speakers?  If not, check it out here for a link to the conference registration website and all the details.

In addition, the 5th annual Verint Executive Summit also takes place during Engage—this year’s summit is hosted by the global vice president of major financial institution. Panel discussions at the Executive Summit will be hosted by executives including the division president of a global business services company and VPs from a major technology company, a leading healthcare company, one of the largest insurance companies, and an innovative business process outsourcer (BPO) firm.

The theme for the summit is modern customer engagement—where visionary organizations are declaring customer engagement a sustainable competitive advantage, essential to their future success.

Here are just a few things executives will experience at the summit:

  • Meet and exchange ideas during interactive panels facilitated by executives from healthcare, financial services, technology, BPO and business services
  • Discuss how customer-centric organizations can elevate customer engagement to a competitive differentiator by simplifying customer engagement, empowering the workforce and empowering the customer
  • Get energized during interactive sessions on customer engagement strategy, automation, artificial intelligence (AI), workforce engagement, self-service and more.

For a summary of some of the takeaways from last year’s Exec Summit, click here to read one of my blogs from last year. Automation, robotics and artificial intelligence (AI) were popular topics last year—this year we have a number of panelists and attendees who have gained knowledge and insight in those areas. We’re excited about the collaboration and knowledge-sharing that executives will experience in those areas, as well as other summit topics and themes.

Want to learn more about automation and AI?  This recent McKinsey and company “Artificial intelligence: The time to act is now”1 outlines how companies can capture the value from the oncoming wave of AI and automation innovation. 

The Verint Executive Summit is an invitation-only event for Verint customers. If you fit this profile and would like more information on the summit, contact info@verint.com and reference the Executive Summit in your communication.

Join us to continue the conversations around modern customer engagement strategies and automation innovation!

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