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Thursday, October 12, 2017



Now that the Microsoft Ignite hangover has subsided, it’s time to recap one of the biggest Microsoft events of the year and talk about the presence Enghouse had throughout the weeklong conference. The event attracted over 24,000 IT professionals, developers and other members of the tech community to learn what’s new in the world of Microsoft. It’s true, Microsoft had some big news to share, but Enghouse had a few surprises as well! During the show, the Enghouse team had the pleasure of meeting customers and partners at booth #1007 where we were proud to demo the brand new TouchPoint Agent with a live cookie demonstration. Attendees were able to experience TouchPoint Agent first hand from start to finish by placing a cookie order and receiving the product while watching every step of the interaction. The inaugural display of TouchPoint Agent with new features and functionality was well received and created quite the buzz on the expo floor. We also showed off the privately hosted cloud solution providing an option for people craving a new opportunity. Enghouse Regional Sales Manager, Brandon White noted that “Enghouse made an impact during Ignite by establishing themselves as a go to supplier when it comes to contact centers for Skype in general, on or off premises.” He also pointed out how fantastic it was to see firsthand the interest around contact centers when it comes to Skype and the positive reactions during demonstrations.


Of course the team worked hard at Ignite, but were able to celebrate the Enghouse success at a VIP magical reception held at the Epcot Food and Wine experience after day 2 of the conference. 50 VIP’s joined our team for an evening of cuisine and cocktails under the Epcot stars complete with swag bags, professional pictures, and of course a set of authentic Mickey ears. Director of Global Strategic Alliances, Sandra Crawford said, “From the booth discussions to the meetings with customers, prospects, partners, and Microsoft to the private event we hosted at Epcot for our partners and customers – I can honestly say this was the best event Enghouse has attended!”

Overall, Ignite was a dream come true in many ways and the future of the ever expanding Enghouse portfolio is bright.  Mickey Mouse said it best- “If you can dream it, you can do it!” and that’s exactly what Enghouse did at Microsoft Ignite 2017.

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