Multimedia routing and its associated capabilities have failed to deliver real ROI. until now. Voxtron Customer Interaction Solution (CIS) integrated phone. Emai chat, fax and SMS, both for self-services as well as personal services. So, for example, our universal check concept offers multiple routing options and highly flexible design. it thus facilitates the processing and handling of multiple communication channels.Additionaly the client software is multifunctional and can be used both in front and back office. so, in case you need additional staff to answer the call, you can simply integrate the back office into the contact center routing with a simple mouse click.
Developing and customizing capabilities like these and communication solution, in general, has been Voxtrons forte for the last 15 years; as you would expect we have gained a wealth of knowledge and experience in this domain in the process.
Unsurprisingly, therefore, the different modules offered with a Voxtron Solution Make it easy to customize and scale an application that perfectly suits your needs now and, as your organisation changes going forward, in the future.
We can even help you contribute to a greener world by enjoying the benefits of our contribute to a greener world by enjoying the benefits of our ” One server, One Client”concept. This is where the architecture of Voxtron Customer Interaction solution will replace all the single servers usually needed for fax, mail, routing, messaging, presence, etc.
Click Brochure Voxtron Communication Center and download!