Enquiry Form

Request a Call Back

Monday, December 19, 2016

IRIS for Multi-Channel Notification

Multi-channel Outbound Communication enables a company to communicate efficiently and reliably any kind of information to its customers. Research has shown that proactive communication improves customer satisfaction and acceptance of a new product, service or technology.

For any kind of situation, such as payment reminders, confirmations, notifications, informative or entertainment alerts, and corporate CRM campaigns, proactively communicating with customers improves customer satisfaction, reduces inbound calls to the contact center, thus lowering operating costs.