CRM for Banking
In today’s competitive business banks realize the importance of Customer Relationship Management (CRM) and its potential to help them acquire new customers, retain existing ones, improve service quality, increase customer loyalty and maximize their market value. A close relationship with customers will require a strong coordination between various departments to provide a long-term retention of customers. To achieve these objectives a CRM will help to collaborate information with all the departments for quicker and faster service delivery. CRM can also help in analyzing the turnaround time for customer fulfilment which help in identifying the bottlenecks which in turn can suggest changes in workflow to faster fulfilments. Sage CRM help businesses drive revenue growth, increase productivity, and enable customer facing teams to become more efficient while delivering an exceptional customer experience.