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Our Solutions

  • Omni Channel Inbound/Outbound

    Companies now need to provide a seamless experience, regardless of channel or device. Consumers can now engage with a company…

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  • Recording and Quality Management

    Our Call Recording solution is an affordable, feature-rich call recording and quality monitoring solution that is utilized by businesses of…

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  • Self Service

    VCC IVR can handle routine, repetitive calls quickly and efficiently freeing up agents to deal with high value calls making…

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  • Auto Dialer

    Boost Agent Productivity Our easy-to-use dialer software includes predictive dialing, preview dialing, progressive dialing, Blaster Dialing and manual dialing modes.…

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  • Visual IVR

    The frustration of calling a contact center and being faced with a string of voice menus and options may not…

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  • Integrations

    Connect your people, processes and systems for greater efficiency Connecting your entire business together and having information at your fingertips…

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