IRIS for WhatsApp Solution
Engage more customers with Voxtron’s WhatsApp solution
WhatsApp Business lets your business connect with over 1.5 billion users across 180 countries in a simple, reliable and secure way. Multiple surveys indicate that customers now want businesses to provide them superior customer experience including real-time communications, faster response times, and smarter resolutions.
Voxtron makes it easier to reach customers through the WhatsApp Business API. As an authorized Business Solution Provider, we can help you to quickly and easily integrate WhatsApp into your communication strategy. Seamlessly integrate WhatsApp Business to drive customer engagement through proactive alerts and notifications, context-aware messaging, real time agent chat and much more.
Features to scale up your customer support:
- Seamless Customer Support
Provide live support to your customers instantly on the channel that’s most convenient for your customer
- Multiple agents, one number
Multiple agents addressing customer queries and request in one platform & cater to queries 24*7
- Alerts and Notifications
Use notifications to send timely, well-targeted SMS messages that surprise and delight your users
Dashboard contains Real-time insights & summarized total count of messages against reply count in Daily/Weekly/Monthly views
- Simple API Integration
Integrate our rest API into your existing systems CRM, Chatbots, contact centre and much more
- Message Templates
Initiate conversations with pre-approved message templates
Connect to your users with the most popular chat app globally! With Voxtron’s officially supported API for WhatsApp Business, you’ll have access to a feature rich, scalable, and GDPR compliant solution.