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  • IVR Image
    Wednesday, November 20, 2019 blogs

    5 Key factors of IVR for Customer Service

    Consistent, easy, and efficient experiences are the key to customer satisfaction and loyalty. One of the most essential tools to…

  • IVR Integrating with CRM
    Thursday, June 13, 2019 blogs

    Using CRM to Personalize the IVR Experience

    Technology is now playing an important role in amplifying customer service. Interactive voice response systems (IVRs) is still the workhorse…

  • Predictive Dialler
    Tuesday, October 2, 2018 blogs

    Work Smarter, Not Harder…

    Work Smarter, Not Harder… Every customer interaction is a chance to grow your relationships, uncover new sales opportunities and build…

  • Enghouse Contact Center Solutions
    Sunday, September 23, 2018 blogs

    Helping Accelerate Digital Transformation

    Helping Accelerate Digital Transformation We are in an era where most businesses are embracing digital transformation and have accepted that…