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  • IVR Integrating with CRM
    Thursday, June 13, 2019 blogs

    Using CRM to Personalize the IVR Experience

    Technology is now playing an important role in amplifying customer service. Interactive voice response systems (IVRs) is still the workhorse…

  • Predictive Dialler
    Tuesday, October 2, 2018 blogs

    Work Smarter, Not Harder…

    Work Smarter, Not Harder… Every customer interaction is a chance to grow your relationships, uncover new sales opportunities and build…

  • Enghouse Contact Center Solutions
    Sunday, September 23, 2018 blogs

    Helping Accelerate Digital Transformation

    Helping Accelerate Digital Transformation We are in an era where most businesses are embracing digital transformation and have accepted that…

  • How to Determine Your Advertising Spend
    Tuesday, September 11, 2018 blogs

    How to Determine Your Advertising Spend

    How to Determine Your Advertising Spend When running a small business, some expenses are obvious – electricity, rent and wages,…