By 2020, 20% of all new U.S. contact center seats will be based on Skype for Business contact center environments
Enghouse Interactive & Skype for Business Contact Centers
Skype for Business (SfB) has established itself as one of the leaders in providing enterprise Unified Communications (UC) and Gartner states “Microsoft is currently a top three North American telephony provider.” However, when it comes to the contact center, Microsoft Skype for Business does not offer a solution.
Tuesday, September 18, 2018
Sunday, September 16, 2018